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There are many questions often asked in reference to
 planning and providing funeral and burial services. 
The following are some Frequently Asked Questions:
Frequently Asked Questions About Prearrangement
    
What is the purpose of a funeral?  
What do funeral directors do?
Do you have to have a funeral director to bury the dead?
What is embalming?
Does a dead body have to be embalmed, according to law?
Why have a public viewing?
Isn't burial space becoming scarce?
Is cremation a substitute for a funeral?
What are the costs associated with planning a funeral?
What are caskets made out of and what are the associated costs?
Don't funeral directors mark caskets up tremendously, at least 400%
Has the cost of a funeral increased significantly?
Why are funerals so expensive?
Do funeral directors take advantage of the bereaved?
Is it right to make a profit from death?
Are there any governmental programs to pay for funerals?
What recourse does a consumer have for poor service or overcharging?
What should I do if the death occurs in the middle of the night or on the weekend?
Will someone come right away?
If a loved one dies out of the area, can Crawshaw Funeral Home still help?


What is the purpose of a funeral?
The purpose of the funeral varies among cultures but most funerals, regardless of culture, share similar values. The funeral process has undergone a philosophical transformation in recent years in the United States. It is no longer thought of as strictly a time of mourning but rather a treasured family and community event to celebrate the majesty of the life lived. The funeral has thus become the forum to create a personal reflection of the deceased's life.
Psychologically, the funeral also serves as an accepted event to openly express feelings and emotions, which is a critical process in terms of the future well-being of all those touched by the loss. Designer funerals are gaining momentum throughout the United States. These types of funerals consist of a carefully thought-out and planned series of events reflecting various aspects of the deceased's life. Specifically, some of the elements might include sharing the deceased's life through multi-media, music, non-religious or religious ceremonies, special catered events, sports celebration outings, etc...

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What do funeral directors do?
Funeral directors are caregivers and administrators. They make the arrangements for transportation of the deceased, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition.
Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

 

Do you have to have a funeral director to bury the dead?
In most states, family members may bury their own dead although regulations vary. However, most people find it very trying to be solely responsible for arranging the details and legal matters surrounding a death.  In Illinois a Licensed Funeral Director must complete and file a death certificate and other legal paperwork.

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What is embalming?

Embalming is a surgical procedure which is performed on the deceased's body. The procedure involves opening the arterial network to facilitate the removal of fluids from the body and replacing them with a natural combination of preservative compounds which assist the body in temporarily slowing down the biological decomposition process.
Medical preservation is performed in order to present the body in the most dignified and natural manner. Dating back to ancient Egypt, medical preservation (embalming) was a service provided by priests to select families based on social position.

Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them.

 

Does a dead body have to be embalmed, according to law?
 
No. Most states, however, require embalming when death was caused by a reportable contagious disease or when remains are to be transported from one state to another by common carrier or if final disposition is not to be made within a prescribed number of hours. If the body is to be viewed by the public it must be embalmed.

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Why have a public viewing? 
Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity voluntary.

 

 

Isn't burial space becoming scarce?
While it is true some metropolitan areas have limited available cemetery space, in most areas of the country, there is enough space set aside for the next 50 years without creating new cemeteries. In addition, land available for new cemeteries is more than adequate, especially with the increase in entombment and multi-level grave burial.

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Is cremation a substitute for a funeral? 
No. Cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional visitation and or funeral service. In fact, according to FTC figures, cremation with no additional services occurred in only 3% of deaths. Crawshaw Funeral Home can assist you with the necessary information for a funeral with a cremation following or a memorial service.

 

What are the costs associated with planning a funeral?

Planning a funeral or personalized farewell involves costs associated with three categories.
The first category are funeral home costs which include the professional services of the funeral director and staff, temporary medical preservation of the body for viewing (embalming), the use of the funeral home facilities for visitation and ceremony, and transportation (Funeral Coach, Limousine and motor vehicle equipment costs).
The second category are merchandise costs which can include the casket, the outer burial container (the receptacle which is placed into the cemetery grave and the casket is then placed inside of it), remembrance stationery and keepsakes, video tributes, miscellaneous gifts, etc...
The third category are third party or non-funeral home costs which can include the purchase of a cemetery plot, the opening and closing of the grave, the associated religious or non-religious service costs, newspaper notifications, post funeral events such as a catered reception, etc...

The charge for an adult, full-service funeral will vary depending on the area in which you live; a fair range in the area of Jackson County, Southern Illinois in which we serve would be $6000-$8000 as of 2006. This price includes a professional service charge, transfer of the deceased from place of death, embalming, other preparation (i.e. dressing cosmetics, restoration and casketing), use of facilities for visitation, use of facilities for ceremony, funeral coach, limousine, flower car, pallbearer/lead car and merchandise selected (i.e. casket, concrete burial container, etc.). Cemetery, newspaper, monument, sales tax, etc. charges are additional.

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What are caskets made out of and what are the associated costs?

Caskets are made primarily from two types of materials: metal and wood. Metal caskets vary in cost depending on the type of metal used. Bronze is the most costly metal used in casket manufacturing because it takes significantly longer to process from a raw material and manufacturing standpoint.

Bronze has a molecular structure which remains strong and non-rusting over long intervals of time. Ancient Bronze statues throughout the world are reminders of the enduring characteristics of Bronze.
Copper is a naturally occurring ore which is extracted from the earth and considered to be the most beautiful of all metals used in casket manufacturing. It is lower in cost than Bronze but shares the same non-rusting characteristics as Bronze. Stainless Steel is considered to be the best value in metal caskets because it has great strength and rust-resistant characteristics. Metal caskets made from medium and light weight carbon steel represent the lower cost ranges.
The most costly wood caskets are made from Mahogany and Walnut, two species of wood which are in scarce supply. Cherry, Maple, Oak, and Pecan wood species are more readily available and reflect the moderate cost ranges while Pine and Poplar are exceptionally plentiful and therefore, are the least costly type of wood caskets.

 

Don't funeral directors mark caskets up tremendously, at least 400%?  
No. Talking about the mark up on caskets is really not the point. Most items - clothing, furniture, jewelry - are marked up as much or more than caskets. The real question is whether the funeral director is making an excessive profit, and that answer is "No." Profits run around 12.5% before taxes - not excessive by any standard.

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Has the cost of a funeral increased significantly?
Funeral costs have increased no faster than the consumer price index for other consumer items.

 

Why are funerals so expensive?
 
When compared to other major life cycle events, like births and weddings, funerals are not expensive. A wedding costs at least three times as much; but because it is a happy event, these costs are rarely criticized. Funeral homes are largely independently owned and contrary to popular belief have only a modest profit margin.

The overall cost of a funeral includes many factors. A funeral director and their staff are available to you 24 hours a day 7days a week and on all holidays. The ability to call on your funeral professional and know that all the details related to creating a memorable, meaningful and certainly affordable funeral experience will be handled with compassion and the utmost care.

The practical matters of physical facilities and equipment (i.e. visitation/chapels, funeral vehicles, etc.); as well as the taxes, insurance, and utilities necessary to maintain a successful business are often overlooked by the public as being related to the so called "expensive funeral". Other fees such as cemetery, newspaper notification, flowers, sales tax etc.) also contribute to the final expense. And of course we must never forget the "casket" of which many people think is the greatest expense of all.

 Not everyone selects or requires the same type of services and only those costs associated with any individual funeral apply. You do not pay for what you do not want.

 

Do funeral directors take advantage of the bereaved?
Funeral directors are caring individuals who help people deal with a very stressful time. They serve the same families 80% of the time, and many have spent most of their lives in the same community. If they took advantage of bereaved families, they could not stay in business. The fact that the average funeral home has been in business over 59 years shows that most funeral directors respect the wishes of the bereaved families.

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Is it right to make a profit from death?          
Funeral directors look upon their profession as a service, but it is also a business. Like any business, funeral homes must make a profit to exist. As long as the profit is reasonable and the services rendered are necessary, complete, and satisfactory to the family, profit is legitimate.

 

Are there any governmental programs to pay for funerals?

No, except in cases of some veterans.  If a veteran is drawing a pension or the veteran dies at a Veterans Affairs Facility he or she may qualify for limited burial benefits.  If a person qualifies for social security, he or she may be eligible to a one time death benefit of $255.00 payable only to a surviving spouse or a dependent child.  

A Funeral Director will help gather the necessary information to apply for financial assistance from Social Security, Veteran's Affairs, retirements, and any others; we have links to the Social Security and the Department of Veterans Affairs websites on our links page.

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What recourse does a consumer have for poor service or overcharging?    
Funeral service is regulated by the
Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered. (To contact FSCAP, you may call 800-662-7666).

 The National Funeral Directors Association has a number of resources available with funeral cost statistics and information.  You will find a link to the National Funeral Directors Association website on our links page.

 

What should I do if the death occurs in the middle of the night or on the weekend?   
Call us no matter what time it is, at Crawshaw Funeral Home a Funeral Director is available to assist you 24 hours a day, seven days a week, including all holidays.

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Will someone come right away?   
Yes, if you request immediate assistance, normally within one hour or less.  If the family wishes to spend a short time with the deceased to say good bye, it's acceptable. We will come when your time is right.

 

If a loved one dies out of the area, can Crawshaw Funeral Home still help? 
Yes, we can assist you with out-of-the-area arrangements.  We will make the necessary arrangements for transportation of the remains back to our area.

 

Today, more and more families are choosing to plan funerals in advance. This trend continues to grow as people discover the benefits of planning ahead. Information is gathered and decisions that would have to be made at the time a death occurs are instead made in a leisurely manner, amid comfortable surroundings, and without the stress that accompanies grief.

 

 

“Celebration of a life should be as individual as the person it honors”

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©Crawshaw Funeral Home2008